SignForce
Last updated: 29-07-2026
These Terms and Conditions (“Terms”) govern your use of SignForce, an electronic signature and document generation application for Salesforce (the “Service”), provided by NSIQ INFOTECH (“we”, “us”). By installing, configuring or using the Service, you agree to these Terms. If you are agreeing on behalf of an organisation, you confirm you have authority to bind that organisation.
SignForce lets you generate documents from templates, send them for electronic signature, collect signatures, and retain a Certificate of Completion with an audit trail. It runs inside your own Salesforce organisation and, where you choose, connects to third-party storage such as Google Drive or Microsoft OneDrive.
The Service is designed to support electronic signatures under laws such as the U.S. ESIGN Act, UETA, the Indian Information Technology Act, 2000, and eIDAS in the European Union. Signers are presented with an electronic record disclosure and must consent before signing.
Your responsibility. Whether a particular document may be signed electronically, and what level of identity assurance it requires, depends on the document type and your jurisdiction. Some instruments — for example certain wills, trusts, negotiable instruments or property transfers — may be excluded by law. You are responsible for determining that electronic signature is appropriate for each document you send.
You agree not to use the Service to:
You retain all rights in the documents, templates and data you process through the Service. You grant us only the limited rights necessary to operate the Service on your behalf — generating, converting, stamping, delivering and storing your documents as you direct. You are responsible for having the right to process the personal data of the signers you send documents to.
Connections to Google Drive, Microsoft OneDrive and similar services are optional and governed by those providers’ own terms. When you connect a provider, you authorise the Service to create and manage the files it places there on your behalf. You may disconnect at any time; files already written to your storage remain yours.
We aim to keep the Service available and reliable, but it depends on platforms we do not control, including Salesforce and our cloud infrastructure providers. Availability commitments, if any, are those stated in your separate written agreement or order form with us.
Where the Service is provided under a paid plan, fees, billing period and renewal terms are those set out in your order form or subscription agreement. Unless stated otherwise, fees are non-refundable and exclusive of taxes.
Except as expressly stated in a separate written agreement, the Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied or statutory, including warranties of merchantability, fitness for a particular purpose and non-infringement.
We do not provide legal advice. Nothing in the Service or its documentation constitutes legal advice on the enforceability of any signed document.
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data or goodwill.
You will defend and indemnify us against claims arising from your use of the Service in breach of these Terms, including claims relating to the content of documents you send or your lack of rights in the data you process.
You may stop using the Service at any time by uninstalling it from your Salesforce organisation. We may suspend or terminate access where you materially breach these Terms, where required by law, or where continued use poses a security risk. On termination, your data remains in your Salesforce organisation and connected storage; we will delete integration tokens held on your behalf.
We may update the Service and these Terms from time to time. Material changes to these Terms will be reflected in the “Last updated” date above and, where appropriate, notified through the Service. Continuing to use the Service after a change takes effect means you accept the revised Terms.